It seems like we live in a time of great confusion, or perhaps we should say that some leaders have no clue about what is happening in the organisations they are leading.
On Monday this week the SAA announced that in spite the fact that they did not receive R2bn from government for business rescue, all activities will carry on as usual. By Tuesday noon the SAA announced that 19 flights between Johannesburg, Cape Town and Durban as well as between Johannesburg and München are cancelled for the next ... continue reading
They say the first thing a motor mechanic needs to learn, is how to whistle in astonishment when opening a motor vehicle’s bonnet. It immediately prepares the client to expect a bigger bill than he originally bargained for.
So what a surprise when the man working on our vehicles this morning informed me that the repairs he’d done on my car would only be a fraction of what was estimated. It almost sounds too good to be true.
But it seems that we will not get off that easy ... continue reading
During the past week my wife and I were in a retail store when at noon the whole place suddenly turned dark. Immediately all the customers had to leave the store and the doors were closed for the next two and a half hours.
We still planned to visit a coffee shop afterwards, but then rather went home. The retail store and the coffee shop both missed out on our business that day and till now we have not returned. I believe this is just one very small example of ... continue reading