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Lockdown – From port to starboard

In one of his classic quotes Forrest Gump said, “Mama always said ‘Life is like a box of chocolates; you never know what you’re gonna get.’”

To my mind this is what we experience at present.

You never know what to expect when it is announced that the President will speak tonight.

Someone said it almost feels like when your mother used to say “Just wait till dad gets home tonight.”

Eenie meenie miney mo

The past year was like “eenie meenie miney mo,” you may not buy liquor, now ... continue reading

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Customer effort leads to disloyalty

When you’re in business and a client tells you “I am in the market for ‘let’s say a motorbike’” you as the dealer knows that it is time to perform; a client with money that he or she wants to spend, needs your undivided attention.

One must remember that there are always more dealers that a client can turn to for the same business. So if you do not serve him or her well, the client’s money will just go to your opposition.

Customer effort

Matthew Dixon et al in ... continue reading

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A matter of the heart

There is a proverb that says “what you behold you become.” I think that is exactly what the current wave of negative news is doing to us all, it makes us negative. We are bombarded with news about Covid-19, corrupt politicians, rioters that want to bring the economy to a standstill (as if it is not bad enough yet) and racism blown up to unprecedented proportions whilst most of us just want to carry on with our work in the hope to rescue what is left of our failing economy.... continue reading

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Mind over matter

Positive, I can, mindset

Positive, I can, mindset

“You must have a positive vision of the future”,

is a quote that I’ve once written down on a piece of paper and it stands on my bookshelf right in front of me where I can see it whenever I work on my computer.

For any business this is vital for success and to keep on keeping on when times are tough. The hope for a better future is what makes one willing to take risks in business. You are willing to borrow money when you believe that business in ... continue reading

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Incredible times of uncertainty

Uncertainty, questions, lockdown, Coronavirus

Uncertainty, questions, lockdown, CoronavirusWe certainly live in unusual times.

Never in my wildest dreams did I imagine I’d go up to a bank teller with a mask on, asking for money.

Even to go shopping is different; standing in a queue to enter the shop and having sanitiser sprayed on your hands before entering. We are all used to queueing at tills before you exit a shop, but waiting in a queue to enter when it is not Black Friday is really something different.


The one thing though that concerns me is ... continue reading